Security and privacy at a community association is vital, and expected. Is your property adequately staffed in the “security” realm? Is...

Committees... Do you have them? Are they good for your community? In recent years, I have learned to direct Boards better in using their...

What are your rights an owner-member in an association? If you live in a community with rules and regulations, you have a certain number...

How important is it to have trusted vendors working on your association's projects? Does your board or manager have a good rolodex of...

How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is...

Anything can happen… at any time… Murphy’s Law right? Wait for it……….. (in the video) Board members and Property managers are faced with...

As managers and admin staff become more accustomed to a property and the routine administrative duties, they may forget to go outside and...

Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...

The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....

If there is one character, I receive the most calls on, it’s this one. The calls come in quite often about the crazy board president that...

Most residents living in an association, with a barrier such as a gate, or a buffer such as a front desk staff, expect an increased level...

Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations....

The surfside condo collapse of Champlain Towers has brought to light the very much needed reform of many rules and regulations pertaining...

Having the right employee join your association’s team is critical. Experience will tell you that the correct fit for your team is...

Karel Costa-Armas is a community association expert helping boards and homeowners gain clarity on their community processes.

What are homeowners entitled to expect from their association? Just as there are guidelines, laws, and procedures for Board Members,...

FEDERAL LAWS APPLY TO HOA'S AND CONDOMINIUMS (COMMON INTEREST COMMUNTIES) Homeowners associations generally fall under state laws. ...

Are you familiar with Roberts Rules? What does Robert's Rules of Order mean? A handbook for running meetings effectively and efficiently,...