Karel Costa-Armas
Selecting the Community Association Management Company
Selecting the Community Association Management Company
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Karel Costa-Armas
Jun 153 min read
How To Choose the New Property Management Company
Choosing the new property management company for your HOA or Condo association
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Karel Costa-Armas
Jun 153 min read
When to Call Management or Maintenance After Hours
When to Call Management or Maintenance After Hours
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Karel Costa-Armas
Feb 213 min read
Empathy and Compassion - Listening and Understanding Complainants
Nobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...
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Karel Costa-Armas
Jul 10, 20233 min read
Documenting Unexpected Incidents: Risk Management
Community associations are micro-governments within every city and state in this Nation. Since they are also governed by local, state,...
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Karel Costa-Armas
Jun 9, 20231 min read
4 Qualities That Improve Management Styles
What can managers concentrate on to improve their management style? Among many things, there are four C's to keep in mind. Communication...
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Karel Costa-Armas
Apr 13, 20232 min read
TOP 3 Complaints of HOA Management Companies
Management Companies get a bad rap at times from frustrated homeowners. Yes, there could be legitimate complaints but these TOP 3 items...
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Karel Costa-Armas
Feb 16, 20233 min read
Board Members and Management Can't Handle It All... Boundaries and a Healthy Mindset
Serving on the board of an association is an admirable duty. Most board members mean well and want to provide good service. They do this...
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Karel Costa-Armas
Feb 9, 20231 min read
Florida Condo - Life Safety Mandatory Requirements 2023-2025
Florida Condos and Co-Ops - 2023-2024 Mandatory Requirements - Safety Mandates If your Management Company has not made you aware of these...
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Karel Costa-Armas
Feb 2, 20232 min read
Condo Association Elections Process (Florida)
Every year hundreds of associations fret over the details of their elections. The truth is, they should. There are many details to the...
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Karel Costa-Armas
Aug 19, 20222 min read
Budget Prep in your Community
Are you getting ready for your association's budget season? Are you skeptical of past practices and willing to be involved in this year's...
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Karel Costa-Armas
Jul 26, 20221 min read
Security at your Community Association
Security and privacy at a community association is vital, and expected. Is your property adequately staffed in the “security” realm? Is...
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Karel Costa-Armas
Apr 23, 20221 min read
Managers Must Walk the Property and Work Site
As managers and admin staff become more accustomed to a property and the routine administrative duties, they may forget to go outside and...
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Karel Costa-Armas
Apr 12, 20225 min read
Selecting the Management Company and Manager
Awarding the Management Contract What are you looking for in a management company for your association? If it’s a low price, then you may...
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Karel Costa-Armas
Apr 1, 20225 min read
Micromanaging The Manager
Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...
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Karel Costa-Armas
Jan 21, 20223 min read
The Management Company Isn’t Controlling The Board
The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....
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Karel Costa-Armas
Jan 10, 20224 min read
The Rogue Board President… The Tyrant… The Dictator
If there is one character, I receive the most calls on, it’s this one. The calls come in quite often about the crazy board president that...
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Karel Costa-Armas
Aug 20, 20212 min read
Should Homeowners Be Able to Quickly Access Association Documents?
Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations....
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Karel Costa-Armas
Apr 22, 20213 min read
Interviewing the Manager Candidate... and other potential employees
Having the right employee join your association’s team is critical. Experience will tell you that the correct fit for your team is...
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Karel Costa-Armas
Apr 17, 20211 min read
The Manager's Role at your HOA or Condo Association
Karel Costa-Armas is a community association expert helping boards and homeowners gain clarity on their community processes.
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