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![Why your HOA board Complaint is Being Ignored..](https://i.ytimg.com/vi/Ou2x2WjSMks/maxresdefault.jpg)
Karel Costa-Armas
Nov 22, 20242 min read
Why your HOA board Complaint is Being Ignored..
Serious complaints about tHOA or Condo Boards have a difficult time getting traction with the authorities.
8 views0 comments
![Empathy and Compassion - Listening and Understanding Complainants](https://static.wixstatic.com/media/a991a5_821613d8fc7d4c3a8178e873b46daab2~mv2.png/v1/fill/w_454,h_341,fp_0.50_0.50,q_95,enc_auto/a991a5_821613d8fc7d4c3a8178e873b46daab2~mv2.webp)
Karel Costa-Armas
Feb 21, 20243 min read
Empathy and Compassion - Listening and Understanding Complainants
Nobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...
25 views0 comments
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![The Secret – Accountability](https://i.ytimg.com/vi/FG48mCWEpHY/maxresdefault.jpg)
Karel Costa-Armas
Feb 20, 20242 min read
The Secret – Accountability
What would be the one thing concerned owners want from their leadership? Accountability.
19 views0 comments
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![Red Flags - That Indicate Trouble at Your Association](https://i.ytimg.com/vi/C9XD7_Fb4vs/maxresdefault.jpg)
Karel Costa-Armas
Feb 2, 20242 min read
Red Flags - That Indicate Trouble at Your Association
Here are four red flags that may cause you to believe you have a legitimate claim that points to Fraud or Theft in your community:...
161 views0 comments
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![Do Not Let the Board be Abused and Interrogated.](https://i.ytimg.com/vi/QRsnOHkSHqI/maxresdefault.jpg)
Karel Costa-Armas
Jan 18, 20243 min read
Do Not Let the Board be Abused and Interrogated.
There may come a time when you witness a resident being rude, loud, and abusive. Actually, it occurs quite often at board meetings. It...
53 views0 comments
![Documenting Unexpected Incidents: Risk Management](https://static.wixstatic.com/media/a991a5_f816697ae5b541e885e1bd431900b307~mv2.png/v1/fill/w_454,h_341,fp_0.50_0.50,q_95,enc_auto/a991a5_f816697ae5b541e885e1bd431900b307~mv2.webp)
Karel Costa-Armas
Jul 10, 20233 min read
Documenting Unexpected Incidents: Risk Management
Community associations are micro-governments within every city and state in this Nation. Since they are also governed by local, state,...
60 views0 comments
![](https://i.ytimg.com/vi/_RjTPN_G3p8/maxresdefault.jpg)
![Detecting FRAUD and THEFT at Community Associations](https://i.ytimg.com/vi/_RjTPN_G3p8/maxresdefault.jpg)
Karel Costa-Armas
Jun 20, 20232 min read
Detecting FRAUD and THEFT at Community Associations
As a consultant for community associations, I get calls quite often for suspicions of Fraud and Theft at their community. It’s almost...
1,405 views0 comments
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![Social Media for Community Associations - Procedures and Etiquette](https://i.ytimg.com/vi/7IswZ2EEQTE/maxresdefault.jpg)
Karel Costa-Armas
May 27, 20238 min read
Social Media for Community Associations - Procedures and Etiquette
Social Media for Community Associations - Procedures and Etiquette , Online Conduct Guidance for Boards and Managers
72 views0 comments
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![4 Essential Tips for New Board Members and Managers](https://i.ytimg.com/vi/vNgewWbeS8E/maxresdefault.jpg)
Karel Costa-Armas
May 16, 20232 min read
4 Essential Tips for New Board Members and Managers
New board members need a little orientation so that their experience is positive. I’ll give a few tips that will help both sides –...
69 views0 comments
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![Florida Condo - Life Safety Mandatory Requirements 2023-2025](https://i.ytimg.com/vi/oEgErC01TnI/maxresdefault.jpg)
Karel Costa-Armas
Feb 9, 20231 min read
Florida Condo - Life Safety Mandatory Requirements 2023-2025
Florida Condos and Co-Ops - 2023-2024 Mandatory Requirements - Safety Mandates If your Management Company has not made you aware of these...
146 views0 comments
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![Recalling the Condo Board - Florida Statute](https://i.ytimg.com/vi/gJM7u-18hVM/sddefault.jpg)
Karel Costa-Armas
Nov 23, 20222 min read
Recalling the Condo Board - Florida Statute
Are you and other residents ready to "recall" the current board? This process is not as easy as you'd think. Yes, it can be done; and it...
158 views0 comments
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![When to Share Board Decisions with Contractors](https://i.ytimg.com/vi/MGRmpbprb_o/hqdefault.jpg)
Karel Costa-Armas
Oct 24, 20221 min read
When to Share Board Decisions with Contractors
Have you ever had a contractor find out information discussed at a recent Board meeting? Does it feel like the fox is sleeping in the...
17 views0 comments
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![Homeowners' Responsibilities to the Community](https://i.ytimg.com/vi/bT0-CUGutEQ/maxresdefault.jpg)
Karel Costa-Armas
Sep 1, 20221 min read
Homeowners' Responsibilities to the Community
Homeowners like to know they have RIGHTS in their community…. but are you aware of the owners’ RESPONSIBILITIES? Yes, each owner has a...
79 views0 comments
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![Committees at HOA's and Condominiums - Purpose and Structure](https://i.ytimg.com/vi/IAq_2zm_Q3Q/hqdefault.jpg)
Karel Costa-Armas
Jul 20, 20221 min read
Committees at HOA's and Condominiums - Purpose and Structure
Committees... Do you have them? Are they good for your community? In recent years, I have learned to direct Boards better in using their...
37 views0 comments
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![Homeowner Rights at your Condo or HOA](https://i.ytimg.com/vi/5vavRLOIjCA/maxresdefault.jpg)
Karel Costa-Armas
Jul 9, 20221 min read
Homeowner Rights at your Condo or HOA
What are your rights an owner-member in an association? If you live in a community with rules and regulations, you have a certain number...
614 views0 comments
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![How to Remove a Bad Board Member](https://static.wixstatic.com/media/a991a5_666c1c36bd464101a19827fc37620bdef000.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/a991a5_666c1c36bd464101a19827fc37620bdef000.webp)
Karel Costa-Armas
Jul 4, 20221 min read
How to Remove a Bad Board Member
How to remove a problematic Board member. This is the most common request I receive. Usually the complaint stems from a director that is...
59 views0 comments
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![Micromanaging The Manager](https://static.wixstatic.com/media/a991a5_1fe05fc890b64fda9cca078139acbcd8~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/a991a5_1fe05fc890b64fda9cca078139acbcd8~mv2.webp)
Karel Costa-Armas
Apr 1, 20225 min read
Micromanaging The Manager
Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...
22 views0 comments
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![The Management Company Isn’t Controlling The Board](https://static.wixstatic.com/media/a991a5_07d3b506cc9c411b896d663fe2a800ac~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/a991a5_07d3b506cc9c411b896d663fe2a800ac~mv2.webp)
Karel Costa-Armas
Jan 21, 20223 min read
The Management Company Isn’t Controlling The Board
The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....
144 views0 comments
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![The Rogue Board President… The Tyrant… The Dictator](https://static.wixstatic.com/media/a991a5_da455548fc4e445bba6e01b05048116d~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/a991a5_da455548fc4e445bba6e01b05048116d~mv2.webp)
Karel Costa-Armas
Jan 10, 20224 min read
The Rogue Board President… The Tyrant… The Dictator
If there is one character, I receive the most calls on, it’s this one. The calls come in quite often about the crazy board president that...
634 views0 comments
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![Should Homeowners Be Able to Quickly Access Association Documents?](https://static.wixstatic.com/media/11062b_d65a2df3360b41c7b37c7f41d37de7ff~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/11062b_d65a2df3360b41c7b37c7f41d37de7ff~mv2.webp)
Karel Costa-Armas
Aug 20, 20212 min read
Should Homeowners Be Able to Quickly Access Association Documents?
Transparency and immediate disclosure of information is one of the best ways to avoid doubts about transactions in associations....
35 views0 comments
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