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Karel Costa-Armas
Jun 15, 20243 min read
When to Call Management or Maintenance After Hours
When to Call Management or Maintenance After Hours
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Karel Costa-Armas
Apr 27, 20244 min read
Lawsuit's Deposition and Trial... How to Prepare.
This a quick guide as to how to prepare for a deposition and what you may expect.
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Karel Costa-Armas
Feb 21, 20243 min read
Empathy and Compassion - Listening and Understanding Complainants
Nobody likes to hear complaints. Especially when the complaints come from the same people over and over again. Community Association...
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Karel Costa-Armas
Jun 9, 20231 min read
4 Qualities That Improve Management Styles
What can managers concentrate on to improve their management style? Among many things, there are four C's to keep in mind. Communication...
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Karel Costa-Armas
May 27, 20238 min read
Social Media for Community Associations - Procedures and Etiquette
Social Media for Community Associations - Procedures and Etiquette , Online Conduct Guidance for Boards and Managers
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Karel Costa-Armas
May 16, 20232 min read
4 Essential Tips for New Board Members and Managers
New board members need a little orientation so that their experience is positive. I’ll give a few tips that will help both sides –...
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Karel Costa-Armas
Feb 16, 20233 min read
Board Members and Management Can't Handle It All... Boundaries and a Healthy Mindset
Serving on the board of an association is an admirable duty. Most board members mean well and want to provide good service. They do this...
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Karel Costa-Armas
Oct 24, 20221 min read
When to Share Board Decisions with Contractors
Have you ever had a contractor find out information discussed at a recent Board meeting? Does it feel like the fox is sleeping in the...
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Karel Costa-Armas
May 14, 20221 min read
Expect the Unexpected - Mitigate Liability Exposure
Anything can happen… at any time… Murphy’s Law right? Wait for it……….. (in the video) Board members and Property managers are faced with...
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Karel Costa-Armas
Apr 23, 20221 min read
Managers Must Walk the Property and Work Site
As managers and admin staff become more accustomed to a property and the routine administrative duties, they may forget to go outside and...
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Karel Costa-Armas
Apr 1, 20225 min read
Micromanaging The Manager
Who loves being micromanaged by others? Not a single person I know. Have you been a manager at a property where a board member, or maybe...
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Karel Costa-Armas
Jan 21, 20223 min read
The Management Company Isn’t Controlling The Board
The second most popular complaint I receive (aside from the rogue board president) is that of the management company NOT doing their job....
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Karel Costa-Armas
Apr 22, 20213 min read
Interviewing the Manager Candidate... and other potential employees
Having the right employee join your association’s team is critical. Experience will tell you that the correct fit for your team is...
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Karel Costa-Armas
Apr 17, 20211 min read
The Manager's Role at your HOA or Condo Association
Karel Costa-Armas is a community association expert helping boards and homeowners gain clarity on their community processes.
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Karel Costa-Armas
Apr 13, 20212 min read
A Homeowner's Rights and Responsibilities in Their Association
What are homeowners entitled to expect from their association? Just as there are guidelines, laws, and procedures for Board Members,...
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Karel Costa-Armas
Feb 24, 20212 min read
What are the proper parliamentary procedures for a Board or Committee Meeting?
Are you familiar with Roberts Rules? What does Robert's Rules of Order mean? A handbook for running meetings effectively and efficiently,...
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